Fantastic post. I think this is huge: "However, psychological safety also requires leaders and team members to internalize that disagreement is necessary to success, mistakes won’t be punished, and tough conversations will lead to progress, rather than individual or group admonishment." Getting into that habit of having those tough conversations and building the skill of approaching them in the right way takes a lot of practice and study, at least for me. Appreciate you sharing!
Nice article Robert. This paragraph really stood out: "Many leaders think they have achieved psychological safety in their teams when, in reality, they are far from it. They assume that because no one is openly disagreeing or bringing up tough issues, there are none. But more often than not, silence isn’t a sign of harmony—it’s a sign of fear or hesitance based on past experiences." It's so hard to see through this because false consensus bias, illusion of transparency, and confirmation bias are all working together to cloud the leaders judgement.
Fantastic post. I think this is huge: "However, psychological safety also requires leaders and team members to internalize that disagreement is necessary to success, mistakes won’t be punished, and tough conversations will lead to progress, rather than individual or group admonishment." Getting into that habit of having those tough conversations and building the skill of approaching them in the right way takes a lot of practice and study, at least for me. Appreciate you sharing!
Nice article Robert. This paragraph really stood out: "Many leaders think they have achieved psychological safety in their teams when, in reality, they are far from it. They assume that because no one is openly disagreeing or bringing up tough issues, there are none. But more often than not, silence isn’t a sign of harmony—it’s a sign of fear or hesitance based on past experiences." It's so hard to see through this because false consensus bias, illusion of transparency, and confirmation bias are all working together to cloud the leaders judgement.
Interesting article. Psychological safety is team-sized trust. Spot on!
Spot on, Bob. Thank you!