Friday Forward

Friday Forward

Navigating Turbulence (#428)

Crisis leadership lessons from the CEO of the Year, Ed Bastian of Delta Air Lines

Robert Glazer's avatar
Robert Glazer
Apr 18, 2024
∙ Paid

Warren Buffett once said that being the CEO of an airline is no fun. Last week, I published my long-anticipated interview with Delta Air Lines CEO Ed Bastian, and given how often crisis management came up, I suspect Buffett was onto something.  

Ed was a senior leader at Delta during 9/11 and was CEO during COVID. As a result, there are few leaders bette…

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