Another great post, Robert. This is great: "A great visual analogue for this relates to the thought bubbles and speech bubbles found in cartoons." I think it could be turned into a really great tool to help people with 1-on-1 and team communication. To always run a dual track thought process by separating communication into two inputs, 1) What are they saying, and 2) What are they thinking? Don't just slip into listening to the words and taking them at face value, always seek to understand why they're saying it. The visual makes it especially memorable.
Another great post, Robert. This is great: "A great visual analogue for this relates to the thought bubbles and speech bubbles found in cartoons." I think it could be turned into a really great tool to help people with 1-on-1 and team communication. To always run a dual track thought process by separating communication into two inputs, 1) What are they saying, and 2) What are they thinking? Don't just slip into listening to the words and taking them at face value, always seek to understand why they're saying it. The visual makes it especially memorable.
This dissonance is only a reflection of the dichotomy deep within .