Verbal & Non-Verbal Cues (#10)

Following up on last week’s note about feedback, I thought that it was important to take a look at some of the components of communication. Communications is both verbal and non-verbal and it’s broken down in the following way:

Verbal – 45% Words – 7% Tone and Volume – 38% Non-Verbal – 55% This includes body language, facial expressions, breathing, movem…