Training Your Team To Have Critical Conversations

Watch my webinar on how to coach your team to give and receive feedback

Feedback is integral to learning and growth. And for leaders, it is not enough to excel at giving and receiving feedback yourself—it is equally vital to be able to coach the people you lead to do the same.

Many organizations don’t train their managers and leaders to deliver difficult feedback to their teams. Often, this forces people to have difficult conversations without having the opportunity to do so—including the discussions that can affect a direct-report’s employment at the company. This is why at our company, we make training on difficult feedback conversations a core part of our leadership development, and why I developed the framework I shared on a recent webinar.

In this webinar, I led our Elevate Club members through an exercise that can be used to train any class of managers or leaders to have difficult feedback conversations. The webinar included a detailed explanation on why feedback is so integral to a healthy, high-growth culture, as well as concrete tips for how to give and receive feedback in an effective way. Then, we did a live example of a repeatable exercise that teams can use to practice having difficult conversations, creating a low-risk, simulated environment that feels remarkably close to the real experience.

Watch the video below to see the full training. If you’re interested in doing this training yourself, feel free to reach out!