Tipping Point (#216)

The longer we’ve done something a certain way, the more challenging it is to take a clear-eyed look and see if there might be a better way.

We all know the value of change, but it can be difficult to make in reality. The longer we’ve done something a certain way, the more challenging it is to take a clear-eyed look and see if there might be a better way. Tipping is an example of this. In the United States, a tip of 20% for restaurant service is pretty much expected today. However, this is n…