Joey Coleman on World-Class Employee Retention

Everyone wants to get better at holding on to top talent. In a private seminar, Joey Coleman shared a proven method.

Every leader knows the horrible feeling that comes when a talented employee quits unexpectedly.

Most of us who have led teams have a flashbulb memory of a time when this happened. Often, you’re starting what you expect to be a normal one-on-one meeting with a direct-report. This time, you can sense right away something is different. After some awkward small talk, the hammer drops: one of your best people is leaving your company.

From there, you were probably overwhelmed by two thoughts:

• How am I going to replace this person with just a couple weeks of notice?

• Was there anything I could’ve done to avoid this?

Joey Coleman has the solution to the second question.

Joey is a leading expert on customer retention and employee engagement. He has a people-centered approach to leadership and business, and he is the author of the recent book Never Lose An Employee Again, where he shares an actionable framework leaders can use to avoid unwanted turnover and keep employees for the long term.

Joey joined me for an exclusive Elevate Club webinar where he walked our members through this invaluable framework. Joey went into deep detail on how to overhaul your employee retention approach and get outstanding results, doing so with a showman’s flair for storytelling and performance.

Watch the video below to see the full session with Joey.