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Choice Words (#211)

Choice Words (#211)

Robert Glazer
Jan 16, 2020
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Choice Words (#211)
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Something I have learned, both as a parent and in my own leadership journey, is the importance of the words we use, especially when we give praise or critical feedback.

When we critique, the inclination often is to attack the recipient personally, rather than address the problematic behavior they are exhibiting.

For example, I have encountered many manage…

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