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Friday Forward
Simple Gestures (#256)

Simple Gestures (#256)

Robert Glazer
Nov 26, 2020
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Friday Forward
Friday Forward
Simple Gestures (#256)
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Last year, when our team got together for our annual all company event, I ended our opening session by showing a video about a simple coffee purchase a business traveler, Ryan Estis, made in the Minneapolis airport on Christmas Eve.

As he made his way through the terminal before his flight, Estis stopped for coffee. Rather than receiving a terse greeting…

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